If the course you purchased is not what you were expecting, you can request, within 14 days that we refund your payment.
That means 14 days from the day that you made the one-time payment, or the first payment of a split payment.
No refund is due to you if you request it after the 14-day guarantee time limit has passed.
Practical exam assessment fees are NOT refundable.
To prevent fraud, refunds will be done ONLY to the PayPal account or credit card used for the payment being refunded.
To request a refund, contact us here.
At our discretion, if we believe you are abusing our refund policy, we reserve the right to ban your account and to restrict all future use of any service provided on this Website. If we ban your account or disable your access to a course due to your violation of these Terms, you will not be eligible to receive a refund.